{"id":24609,"date":"2025-05-15T00:51:14","date_gmt":"2025-05-14T14:51:14","guid":{"rendered":"https:\/\/totalsynergy.com\/?p=24609"},"modified":"2025-05-15T08:43:31","modified_gmt":"2025-05-14T22:43:31","slug":"stp-consultants","status":"publish","type":"post","link":"https:\/\/totalsynergy.com\/stp-consultants\/","title":{"rendered":"99% Timesheet Compliance and 3x Faster Invoicing"},"content":{"rendered":"\n
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STP Consultants<\/span><\/span><\/a> is a leading Queensland-based engineering consultancy, delivering coordinated, multi-disciplinary solutions across Civil, Structural, Mechanical, Electrical, Hydraulic, Fire, Seismic, Section J, and Vertical Transport disciplines. <\/span><\/span><\/p>\n

STP is committed to delivering smart, reliable, and sustainable engineering outcomes that stand the test of time\u2014helping build stronger, more connected communities throughout Queensland and beyond.<\/span><\/span>\u00a0<\/span><\/p>\n

Number of staff<\/strong>:\u00a089 employees
\nLocation<\/strong>: Queensland, Australia
\nIndustry:\u00a0<\/strong>Engineering
\nWebsite<\/strong>: stpconsultants.com.au<\/span><\/span><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n\n\n\n

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“Payroll used to take me eight hours. Now it takes two and a half hours. That\u2019s unheard of here.\u201d <\/i><\/span><\/h2>

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Aimie Anderson<\/b>
\nAccountant & QA<\/a><\/p>\n

STP Consultants<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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99% Timesheet Compliance and 3x Faster Invoicing: What Happened When STP Engineering Started Using Total Synergy<\/h1>\n\n\n\n\n\n\n\n\n\n\t
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STP Consultants<\/a> is one of Queensland\u2019s leading privately owned engineering firms, with six offices strategically located across the state. The company combines local insight with state-wide capability, supporting clients throughout Queensland, across Australia, and into the Pacific region. This strong regional presence enables the firm to tailor solutions that reflect the unique needs of each community, while maintaining the resources and expertise to deliver projects of scale.<\/p>\n

The team\u2019s collaborative approach, technical depth, and practical mindset have positioned STP as a trusted partner across healthcare, education, aged care, retail, industrial, commercial, and community infrastructure sectors.<\/p>\n

But the team was being slowed down by one thing: their project management software.<\/p>\n

\u201cWe couldn\u2019t run reports. We couldn\u2019t trust the data. Every fix broke something else. It just wasn\u2019t working.<\/strong>\u201d \u2014Ben Madsen, Partner & Senior Electrical Engineer at STP Consultants<\/p><\/blockquote>\n

\"\"TAFE Queensland Townsville (Pimlico Campus)<\/p>\n

The Breaking Point<\/h2>\n

STP Consultants invested in IPM, a software that promised flexibility and control. Instead, it became a daily source of frustration.<\/p>\n

The software\u2019s limitations crept into every part of the business:<\/strong><\/h3>\n

\u2022 Timesheets were delayed<\/strong>, dragging payroll into an eight-hour task.
\n\u2022 Invoicing took up to ten days<\/strong> every month.
\n\u2022 Reports were unreliable<\/strong> and often had to be assembled by hand.
\n\u2022 Leaders lacked visibility<\/strong> across offices and disciplines.
\n\u2022 Even small updates came with hidden costs<\/strong>, including $295 to add a new user.
\n\u2022 User adoption was poor<\/strong> and morale around the system was low.<\/p>\n

The breaking point wasn\u2019t one major issue, rather it was the buildup of little inefficiencies that no longer made sense for a growing business managing thousands of projects a year.<\/p>\n

The Search for Something Better<\/h2>\n

Determined to use a system that worked, a core team took ownership of the search:<\/p>\n

\u2022 Ben Madsen<\/a>, Partner & Senior Electrical Engineer
\n\u2022 Aimie Anderson,<\/a> Accountant & Quality Assurance
\n\u2022 Courtney Hall<\/a>, Marketing Coordinator<\/p>\n

Their goal was simple: find a platform that could scale with the business, support its complexity, and make day-to-day work easier.<\/p>\n

That\u2019s when they turned to Total Synergy.<\/p>\n

\"\"Townsville Youth Foyer<\/p>\n

What Changed with Total Synergy: Less Admin, Better Insights, and a More Confident Team<\/h2>\n

The difference was immediate. From the moment Total Synergy went live, the team noticed just how much smoother and faster everything became.<\/p>\n

Manual workarounds were replaced by reliable tools. Tasks that once took days were done in hours or less.<\/p>\n

\u201cWe\u2019re not chasing people for timesheets anymore. Payroll used to take me eight hours. Now it takes two and a half hours. That\u2019s unheard of here<\/strong>.\u201d \u2014Aimie Anderson, Accountant & QA at STP Consultants<\/p><\/blockquote>\n

Real Results, Real ROI<\/h2>\n

\"\"<\/p>\n

Across the board, Total Synergy gave STP Consultants something they hadn\u2019t had in over a year: Control.<\/p>\n

Timesheets are submitted on time. Project managers can tender with accuracy. Invoicing is completed in a single day. Leadership finally has access to reliable reports without stitching together spreadsheets.<\/p>\n

\"\"
\nJames Cook University, Townsville – New Student Accommodation<\/p>\n

Tools That Actually Work<\/h2>\n

The shift wasn\u2019t just about speed, it was about simplicity. With Total Synergy, the team feels like they\u2019ve got their time (and sanity) back.<\/p>\n

Timesheets That People Actually Want to Use \u2028<\/strong><\/h3>\n

Built-in timers make it fast to fill out and even faster to approve.<\/p>\n

Real-Time Project Financials \u2028<\/strong><\/h3>\n

See how every job is tracking across offices, disciplines, and billing stages. No more data hunting.<\/p>\n

Budgeting Tools That Protect Margins<\/strong><\/h3>\n

Scope work more accurately, split jobs by sub-discipline, and tender with confidence.<\/p>\n

\ufe0fAutomated Reports by Discipline or Region \u2028<\/strong><\/h3>\n

Run WIP summaries, invoicing breakdowns, performance and KPI reports without spreadsheets.<\/p>\n

Onboarding and Support From People Who Care<\/strong><\/h3>\n

STP Consultants felt supported from day one, thanks to Total Synergy\u2019s award-winning customer success team. With fast response times, dedicated support, and a 95% satisfaction score, help was always just a call or click away.<\/p>\n

\u201cThe support was just amazing. Even during holidays, they showed up for us.<\/strong>\u201d \u2028\u2014Aimie Anderson, Accountant & QA at STP Consultants<\/p><\/blockquote>\n

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A Culture Shift<\/h2>\n

The impact wasn\u2019t just operational, it was cultural.<\/p>\n

People are excited to use the platform. Even the Managing Director, Trevor Slogrove, was on the floor helping with rollout. Training sessions were full. The office felt lighter.<\/p>\n

\u201cEveryone just breathed easier. The old system weighed people down. Total Synergy gave us room to work the way we want.<\/strong>\u201d \u2014Courtney Hall, Marketing Coordinator<\/p><\/blockquote>\n

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What\u2019s Next for STP Consultants<\/h2>\n

STP Consultants continues to cement its position as a trusted provider in Queensland\u2019s health infrastructure, delivering multi-disciplinary engineering services across several large-scale and regionally significant hospital developments.<\/p>\n

With streamlined systems and renewed momentum, the team is focused on delivering major healthcare projects that will help shape the future of regional Queensland.<\/p>\n

Current Highlights Include:<\/h3>\n

Mackay Base Hospital Clinical Services Expansion<\/strong><\/p>\n

\"\"<\/p>\n

STP is providing Mechanical, Electrical, Hydraulics, Fire, and Vertical Transport engineering services for the $250M+ Mackay Base Hospital Clinical Services Expansion.<\/p>\n

The project includes the delivery of four new medical and surgical inpatient units\u2014a Maternity Unit, Special Care Nursery, Pediatric Unit, Birthing Unit, and Medical Day Unit\u2014designed to meet the growing healthcare demands of the region. A key feature of STP\u2019s contribution is the delivery of highly specialised N Class Isolation Rooms, embedding advanced infection control capabilities within the hospital\u2019s future operations.<\/p>\n

Mater Townsville: Renal Dialysis and Maternity Unit<\/strong><\/p>\n

\"\"<\/p>\n

At Mater Mothers\u2019 Private Townsville, STP is delivering Structural, Civil, Mechanical, Electrical, Fire, Hydraulic, and Vertical Transport engineering services for a $40M campus consolidation project.<\/p>\n

The development will centralise maternity and renal dialysis services onto a single site for the first time in over 20 years, offering new birthing suites, special care nursery cots, and an expanded dialysis facility to support both local residents and travelling patients requiring temporary dialysis treatment. Completion is anticipated by early 2026, enhancing healthcare delivery and accessibility for communities across North Queensland.<\/p>\n

Looking ahead, STP Consultants remains committed to expanding its presence across healthcare, education, commercial, aged care, industrial, and community infrastructure sectors.<\/p>\n

By combining deep technical expertise, a collaborative approach, and an understanding of regional needs, STP Consultants continues to deliver smart, practical, and sustainable engineering solutions\u2014building a healthier, more connected future for Queensland communities.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n\n\n\n

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