{"id":24551,"date":"2025-04-23T04:22:29","date_gmt":"2025-04-22T18:22:29","guid":{"rendered":"https:\/\/totalsynergy.com\/?p=24551"},"modified":"2025-04-29T05:01:15","modified_gmt":"2025-04-28T19:01:15","slug":"what-we-shipped-in-q1-2025","status":"publish","type":"post","link":"https:\/\/totalsynergy.com\/what-we-shipped-in-q1-2025\/","title":{"rendered":"What We Shipped in Q1: Less Admin, Faster Payments, and a Platform That\u2019s Growing with You\u00a0"},"content":{"rendered":"\n\t
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If you\u2019ve felt things moving faster at Total Synergy lately, you\u2019re not imagining it.<\/p>\n

The first quarter of 2025 was big for our product team, not just in terms of features shipped, but in the direction we\u2019re heading.<\/p>\n

We\u2019re doubling down on the fundamentals: getting A&E firms paid faster, making collaboration smoother, and giving practices more control over their time, their data, and their profitability.<\/p>\n

This post is a look at what we released in Q1, what it means for your team, and how it fits into a bigger picture for Total Synergy in 2025 and beyond.<\/p>\n

Automated Payment Reminders: Less Chasing, More Cash Flow<\/h2>\n

One of the simplest, most effective updates we\u2019ve shipped recently is also one of the most impactful: automatic payment reminders.<\/p>\n

\"\"
\n\ufffc
\nThis was a highly requested feature, especially from finance leads and firm principals who\u2019ve been stuck manually chasing invoices every month. Now, Synergy can handle that for you, gently nudging clients when an invoice is due, or overdue.<\/p>\n

Set the rules once, and Synergy does the follow-up.<\/p>\n

For firms dealing with long billing cycles, milestone-based invoicing, or clients with multiple approval layers, this kind of automation doesn\u2019t just save time, it improves the bottom line.<\/p>\n

As one customer put it after turning automatic payment reminders on: \u2028\u201cWe\u2019ve seen a noticeable decrease in our aged debtors.\u201d<\/p>\n

It\u2019s exactly the kind of result we want to deliver more of this year: less manual work, better business outcomes.<\/p>\n

How automatic payment reminders helps:<\/h3>\n

\u2022 Improve your cash flow without awkward follow-ups
\n\u2022 Free up your finance team\u2019s time for more strategic work
\n\u2022 Reduce the risk of payment delays across phased projects<\/p>\n

Additional Recipients: Share Invoices With the Right People, Automatically<\/h2>\n

How many times have you sent an invoice, only to have the client say, \u201cCan you also send it to our accounts team?\u201d<\/p>\n

We heard that loud and clear. And we fixed it.<\/p>\n

\"\"
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\nWith the additional recipients feature, you can now include multiple contacts on invoices, without needing to manually forward emails or loop people in after the fact.
\nWhether it\u2019s the CFO, project administrator, or a third-party consultant, everyone who needs to be in the loop, will be.<\/p>\n

It\u2019s a small feature that solves a big real-world problem: keeping multi-party projects on the same page.<\/p>\n

How additional recipients helps:<\/h3>\n

\u2022 Reduce the back-and-forth when sharing project and billing info
\n\u2022 Ensure important emails land in the right hands the first time
\n\u2022 Keep project communication clean, consistent, and traceable<\/p>\n

Export Functionality: Your Data, Your Way<\/h2>\n

You\u2019ve always had access to the key insights inside Synergy. But now, it\u2019s easier than ever to get that data out, so you can slice, dice, present, or store it however you need.<\/p>\n

With improved export functionality, users can now export data from across the platform, including contacts, projects, and invoices, into clean formats for their own style of reporting.<\/p>\n

\"\"
\n\ufffc
\nNeed to prep for a board meeting?<\/p>\n

Share project status updates with external stakeholders?<\/p>\n

Pull a CSV for your accountant?<\/p>\n

It\u2019s all right there.<\/p>\n

\u201cWe know practices need to tell the story of their projects and performance outside of Synergy, too. This update makes that part much easier,\u201d says Danny Beaton, Head of Product.<\/em><\/p><\/blockquote>\n

How improved export functionality helps:<\/h3>\n

\u2022 Build custom reports quickly and easily
\n\u2022 Work seamlessly across internal and external systems
\n\u2022 Increase transparency and reduce double-handling of data<\/p>\n

A Rebrand That\u2019s About More Than Just How Things Look<\/h2>\n

Finally, if you\u2019ve logged into Synergy lately, you\u2019ll have noticed things are looking a little different.<\/p>\n

Our visual rebrand is more than just a fresh coat of paint. It marks the beginning of a broader shift in how we\u2019re evolving the product experience. We\u2019re rethinking how the platform works, from layout and navigation to the underlying workflows that power everything from planning to invoicing. The goal: make Synergy easier, faster, and more intuitive for every user, no matter their role.<\/p>\n

\"\"
\n\ufffc<\/p>\n

\u201cWe\u2019re not just updating our look. We\u2019re updating how Synergy works for your team, across every role, every phase of a project,\u201d says Danny. \u201cAnd this is just the start.\u201d<\/em><\/p><\/blockquote>\n

You\u2019ll see continued improvements to layout, navigation, and consistency across the app, all grounded in the same goal: to make it easier for you to run a high-performing A&E practice, without friction.<\/p>\n

Final Thoughts<\/h2>\n

Every feature we shipped this quarter was designed to solve a specific pain point that we hear from A&E practices every day.<\/p>\n

Whether it\u2019s the time you lose chasing payments, the frustration of scattered communication, or the hours spent building reports, you should feel those frictions easing. And you should feel confident that your platform is evolving with you.<\/p>\n

We’re just getting started.<\/p>\n\t\t\t\t

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Share this with your network:<\/span><\/h4>\n\t\t\t\t\t\t\t
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We\u2019re doubling down on the fundamentals: getting A&E firms paid faster, making collaboration smoother, and giving practices more control over their time, their data, and their profitability. <\/p>\n","protected":false},"author":41,"featured_media":24566,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[6736,2],"tags":[],"webinar-categories":[],"type-of-webinar":[],"industry":[],"region":[],"class_list":["post-24551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aec-industry","category-blog"],"acf":[],"yoast_head":"\nWhat We Shipped in Q1: Less Admin, Faster Payments, and a Platform That\u2019s Growing with You<\/title>\n<meta name=\"description\" content=\"We\u2019re doubling down on the fundamentals: getting A&E firms paid faster, making 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